What's included and what costs extra at The Ritz-Carlton, New Orleans
Room rates at The Ritz-Carlton, New Orleans cover the guest room or suite, standard in-room amenities, daily housekeeping on request, and complimentary Wi‑Fi in public areas. Many services and experiences — on‑site parking, in‑room internet for non‑Bonvoy bookings, spa treatments, dining, transfers, and pet fees — are charged separately.
In this guide
- What the nightly rate generally includes
- Common extras you’ll pay for
- Pets, parking, and transportation — what costs extra
- Dining and drink — what’s usually extra
- Spa, fitness and pool — what’s free and what costs extra
- Club rooms, suites and housekeeping — check specifics at booking
- Practical tips to avoid surprise charges
What the nightly rate generally includes
The base room rate pays for the reserved room or suite type (for example Deluxe Room, 1 King Bed or Suite, 1 Bedroom) and access to hotel public areas and services specified at booking.
Complimentary Wi‑Fi is provided in public and common areas. Standard property services such as a 24‑hour front desk, concierge, and access to the indoor heated pool during published hours are part of staying at the hotel.
- Access to hotel public spaces (lobby, lounges, common areas)
- Complimentary Wi‑Fi in public/common areas
- Use of the indoor heated pool during posted hours (9:00 AM–5:00 PM)
- 24‑hour front desk and concierge services
- Daily housekeeping available on request
| Included item | Notes |
|---|---|
| Room or suite | Depends on the booked room type (e.g., Club Room, 1 King Bed; Junior Suite, 1 Bedroom, Balcony) |
| Public Wi‑Fi | Complimentary in public/common areas |
| Pool access | Indoor heated pool open year‑round, 9 AM–5 PM; wheelchair‑accessible |
Common extras you’ll pay for
Several on‑site services are charged separately and will appear on your folio or be payable on arrival. Expect extra costs for parking, spa treatments, certain fitness classes, dining, and some room internet bookings.
Policies and fees can change, so confirm amounts at booking or check‑in. Below are the fees and extras the hotel publishes in its guest information.
- On‑site valet parking (daily fee; historically listed around $62 per night)
- In‑room Wi‑Fi for guests not booking via Marriott Bonvoy (approximately $12.95/day per some listings)
- Spa treatments and specialty services at The Ritz‑Carlton Spa, New Orleans
- Premium fitness classes (complimentary group fitness classes are available but some classes are premium and cost extra)
- Meals and alcoholic beverages at M bistro, Davenport Lounge, Spa Café and room service
| Service | Typical extra charge |
|---|---|
| Valet parking | Daily fee (hotel lists a daily valet rate; confirm current amount at check‑in) |
| In‑room Wi‑Fi (non‑Bonvoy bookings) | Around USD 12.95/day per third‑party listings |
| Spa treatments | Priced by treatment at The Ritz‑Carlton Spa, New Orleans (open daily 9 AM–5 PM) |
Pets, parking, and transportation — what costs extra
The hotel is pet‑friendly but the pet policy carries a non‑refundable fee: one pet per room up to 30 lbs with a $300 non‑refundable fee per stay. A leash is required and there is a grassy relief area on property.
On‑site valet parking is available for a daily fee and the hotel lists supplemental parking charges for EV charging, oversized vehicles, Sprinter vans and event parking. The property does not operate a complimentary airport shuttle; limousine livery service and other transport options are available for a fee.
- Pet fee: one pet per room, max 30 lbs, $300 non‑refundable per stay
- Valet parking: daily fee (hotel shows a historical rate; additional surcharges for EV charging, oversized vehicles, Sprinter vans and event parking apply)
- Airport shuttle: the hotel does not provide a shuttle — limousine/livery service is available by reservation (hotel lists example rates for livery service)
| Item | Published example fees |
|---|---|
| Pet non‑refundable fee | $300 per stay |
| Valet parking (standard) | Daily fee (hotel published figures vary; check current rate) |
| Livery/limousine to airport | Hotel lists livery pricing (examples shown on property information — reservation required) |
Dining and drink — what’s usually extra
The hotel’s restaurants and bars — M bistro, Davenport Lounge and the Spa Café — are operated separately from room rates. Meals, bar orders, afternoon tea and room service are charged to your room or paid directly at the venue.
Breakfast is not included by default: cooked‑to‑order breakfast is available for a fee (third‑party listings show a wide per‑person range). Davenport Lounge requires reservations for Afternoon Tea on weekends and hosts scheduled live‑jazz performances that guests may attend for food and drinks.
- M bistro: breakfast, lunch and dinner served; hours listed on the hotel site
- Davenport Lounge: cocktails, afternoon tea (weekend tea by reservation) and live jazz — food/drink charged separately
- Room service and Spa Café: on a pay‑per‑order basis; complimentary coffee and tea are available in the lobby
| Venue | Typical extra |
|---|---|
| M bistro | All food and drinks charged separately; reservations suggested |
| Davenport Lounge | Afternoon Tea (Sat–Sun reservations required); cocktails and live jazz charged by order |
| Room service | 24‑hour room service available at an additional cost |
Spa, fitness and pool — what’s free and what costs extra
The Ritz‑Carlton Spa, New Orleans (25,000 sq ft, 20 treatment rooms) and the Spa Café operate on a paid‑service basis; spa treatments and use of treatment facilities are charged per service. The spa and spa café hours are published as 9:00 AM–5:00 PM daily.
The fitness center is available to guests; the property offers complimentary fitness classes and also premium classes that carry an extra fee. The heated indoor pool is open year‑round from 9:00 AM to 5:00 PM and is wheelchair‑accessible.
- Spa treatments and specialty services are paid per treatment (in‑room treatments available with 24 hours' notice)
- Fitness center access is available to guests; some group classes are complimentary while premium classes cost extra
- Indoor heated pool open daily 9:00 AM–5:00 PM — access included with stay
| Amenity | Included or extra |
|---|---|
| Indoor heated pool | Included (open 9 AM–5 PM year‑round; wheelchair‑accessible) |
| Spa treatments | Extra — priced per service; spa open 9 AM–5 PM |
| Fitness classes | Some free classes; premium classes cost extra |
Club rooms, suites and housekeeping — check specifics at booking
The hotel offers Club Room and Club Suite inventory (for example Club Room, 1 King Bed; Club Suite, 1 Bedroom (Maison Orleans, Club Level)). Club/Club Level benefits, if available for a given booking, can include access to a club lounge and additional services — confirm what’s included when you reserve.
Housekeeping is available on request and the property lists turndown and linen/towel changes as options guests may request. Specific in‑room inclusions (minibars, pay‑per‑view, complimentary bottled water) vary by rate and booking channel.
- Club Room / Club Suite benefits vary by rate — verify included services when booking
- Housekeeping and turndown services are available; frequency can be requested
- In‑room amenities and any pay items (minibar, premium channels) depend on rate and room type
| Room example | Notes about inclusions |
|---|---|
| Club Room, 2 Queen Beds | Club Level benefits depend on the specific booking package |
| Junior Suite, 1 Bedroom, Balcony | Suite rate covers the suite itself; additional services such as spa or dining are extra |
| Suite, 1 Bedroom | Housekeeping and standard amenities included; extras charged separately |
Practical tips to avoid surprise charges
Ask at reservation or check‑in which items are included in your specific rate: whether in‑room Wi‑Fi is complimentary (Marriott Bonvoy direct bookings often include in‑room Wi‑Fi), whether Club Level access is part of your rate, and the current valet parking charge.
If you travel with a pet, confirm the $300 non‑refundable fee and any room restrictions. For spa appointments, make reservations early — treatments and use of specialty spa facilities are billed separately.
- Verify whether your booking includes in‑room Wi‑Fi or if a daily fee applies
- Confirm valet parking rates and any vehicle height/oversize restrictions
- Request specifics about Club Level benefits at time of booking
- Book spa treatments and airport livery in advance to confirm availability and pricing
| Question to ask before you arrive | Why it matters |
|---|---|
| Is in‑room Wi‑Fi included with my rate? | Avoid unexpected daily internet charges |
| Is Club Level access included? | Some benefits (food/drink lounge access) may save money if included |
| What is the current valet parking rate? | Parking is a common sizable add‑on to nightly costs |
