Age and family policy at The Ritz-Carlton, New Orleans
The Ritz-Carlton, New Orleans is a family-friendly hotel that welcomes guests of all ages; the minimum age to check in without an accompanying adult is 21. Children are accommodated (the property runs Ritz Kids programming and allows kids to stay free in many circumstances), though some pool/spa facilities have age restrictions and the hotel is not an all-inclusive property.
In this guide
Who can stay and check-in rules
The Ritz-Carlton, New Orleans is marketed as a family-friendly hotel and admits guests of all ages throughout the property.
The minimum age to check in without an accompanying adult is 21. If a guest is under 21, they must be accompanied by a parent or guardian to complete registration.
- Address: 921 Canal St, New Orleans, LA 70112
- Check-in: 4:00 PM; Check-out: 12:00 PM
- Hotel building: 1908 Beaux Arts Maison Blanche
| Policy | Detail |
|---|---|
| Minimum age to check in alone | 21 years |
| Property audience | Family-friendly (all ages welcome) |
| Check-in / Check-out | 4:00 PM / 12:00 PM |
Children, family programming and sleeping arrangements
The hotel runs Ritz Kids programming (activity books, scavenger hunts, kids' menu and related family services) and is presented as welcoming to families. Marketing and booking pages indicate children are accommodated and in many cases may stay free up to age 18.
Rooms and suites that work for families include options with double beds, sofa beds, and suites with extra sleeping space. Always confirm bedding and maximum occupancy at booking.
- Room examples suitable for families:
- Deluxe Room, 2 Double Beds
- Junior Suite, 1 Bedroom, Balcony (1 King Bed and 1 Double Sofa Bed)
- Studio Suite, 1 Bedroom (2 Queen Beds and 1 Double Sofa Bed)
- Suite, 1 Bedroom (1 King Bed and 1 Double Sofa Bed)
| Room type | Typical bedding noted |
|---|---|
| Deluxe Room, 2 Double Beds | 1 King Bed or 2 Double Beds (verify at booking) |
| Junior Suite, 1 Bedroom, Balcony | 1 King Bed and 1 Double Sofa Bed |
| Studio Suite, 1 Bedroom | 2 Queen Beds and 1 Double Sofa Bed |
Pool, fitness and spa access for families
The property has a heated indoor pool open year-round with published daily hours from 9:00 AM to 5:00 PM. The pool is wheelchair-accessible.
The spa and fitness areas are sizable (The Ritz-Carlton Spa, New Orleans spans the property’s spa facilities) and include saunas, a cold plunge and treatment rooms; some smaller resistance pools or spa pools associated with fitness/spa areas may have minimum-age limits (for example, spa pools are commonly restricted to guests 16 and older). Check with the spa or front desk for exact age limits for specific spa amenities.
- Indoor heated pool hours: 9:00 AM–5:00 PM (year-round)
- Pool access: wheelchair-accessible
- Spa hours: generally 9:00 AM–5:00 PM; signature treatments and in-room services available with advance notice
| Facility | Notes |
|---|---|
| Indoor heated pool | Open 9:00 AM–5:00 PM; wheelchair-accessible |
| Spa (The Ritz-Carlton Spa, New Orleans) | Open daily 9:00 AM–5:00 PM; features saunas, cold plunge, treatment rooms |
| Fitness center | Includes cardio/weight rooms, resistance pool and studio with Peloton bikes |
Dining and child-friendly meal options
The hotel is not all-inclusive; room rates do not automatically include meals or drinks. On-site dining includes M bistro for breakfast, lunch and dinner and Davenport Lounge for cocktails, afternoon tea and live jazz.
Both M bistro and Davenport Lounge are presented as family-friendly spaces — M bistro serves breakfasts and has menu items suitable for children; Davenport Lounge offers afternoon tea on weekends and live jazz in the evenings (check performance schedule for age-appropriate times).
- M bistro: open 7:00 AM–2:00 PM and 5:30 PM–10:00 PM (Breakfast buffet on weekends)
- Davenport Lounge: open 11:00 AM–11:00 PM (Fri–Sat until midnight); Afternoon Tea Sat & Sun (reservations required)
- Room service and Spa Café available (Spa Café hours roughly 9:00 AM–5:00 PM)
| Dining outlet | Family notes |
|---|---|
| M bistro | Breakfast, lunch, dinner; weekend breakfast buffet |
| Davenport Lounge | Afternoon tea and live jazz; family dining daytime, evening jazz may be later |
| Spa Café / Room service | Casual options and 24-hour room service available |
Pets, accessibility and safety for families
The Ritz-Carlton, New Orleans allows one pet per room (maximum weight 30 lbs) for a non-refundable fee; a leash is required and there is a grassy pet relief area on property. Confirm pet rules and any fees when booking.
The hotel provides accessibility features including wheelchair-accessible pool access, accessible registration desk, wide elevator doors, braille/raised signage and visual alarms in hallways. If you need specific accessible room types or mobility aids, contact the hotel in advance.
- Pet policy: one pet per room, up to 30 lbs; non-refundable fee required
- Accessible features: wheelchair routes, accessible pool access, accessible registration desk
- Safety: non-smoking property; 24-hour front desk and concierge
| Topic | Detail |
|---|---|
| Pet allowance | 1 pet/room, max 30 lbs; non-refundable fee |
| Accessibility | Wheelchair-accessible pool access; accessible registration and elevators |
| Smoking policy | Non-smoking property |
Practical tips for families at check-in and during your stay
Bring ID for the person checking in (21+ required to register without an adult). If you need a crib, rollaway, or an extra bed, request these when you book or contact the concierge after you reserve — availability may vary by room type.
Because the hotel sits on Canal Street at the edge of the French Quarter, expect easy walking access to Bourbon Street, Jackson Square and many tourist attractions; plan outings and infant/child logistics accordingly (strollers, nap schedules, ear protection for loud evening events).
- If you want connecting rooms or specific bedding, request at booking (examples: Club Room, 2 Queen Beds; Deluxe Room, 2 Double Beds).
- Confirm whether in-room Wi‑Fi is included with your booking (Marriott Bonvoy direct bookings often include complimentary in-room Wi‑Fi).
- Ask the concierge about family-friendly tours (swamp tours, museums) and ticketing assistance.
| What to ask before arrival | Why |
|---|---|
| Crib or rollaway availability | Not all room types can accommodate extra beds |
| Pool/spa age restrictions | Some spa pools or treatment areas restrict use by age |
| In-room Wi‑Fi inclusion | Inclusion may depend on booking channel (Marriott Bonvoy vs third party) |
