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The Ritz-Carlton, New Orleans New Orleans, Louisiana
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Getting there

How to get to The Ritz-Carlton, New Orleans from MSY and beyond

Updated · 5 min read · By the BookResorts travel team

How to get to The Ritz-Carlton, New Orleans from MSY and beyond
Quick answer

From Louis Armstrong New Orleans International Airport (MSY) take a taxi, rideshare, shared shuttle, or prearranged limousine to The Ritz-Carlton, New Orleans at 921 Canal St (roughly a 15-mile drive). The hotel does not provide an airport shuttle; on-site valet parking and a livery limousine option are listed on the hotel's site — call BookResorts agents at +1 (888) 605-1350 for help with reservations.

In this guide
  1. Overview: where the hotel is located
  2. Arriving at MSY — your airport options
  3. How long the trip takes and what affects it
  4. Getting from Union Passenger Terminal and around town
  5. Hotel arrival: check-in, parking, and on-site help
  6. Rooms, dining, and a few on-site practicals
  7. Day trips and driving from the hotel

Overview: where the hotel is located

The Ritz-Carlton, New Orleans is at 921 Canal Street on the edge of the French Quarter, one block from Bourbon Street and close to the Saenger Theatre and Jackson Square.

The property is housed in the 1908 Beaux Arts Maison Blanche building and offers 528 guest rooms across 14–15 floors. Nearby points of interest listed by the hotel include The Shops at Canal Place, the National WWII Museum, and the Caesars Superdome.

If you plan to arrive by train or bus, Union Passenger Terminal is about 1.47 km from the hotel; from there you can take a short taxi or rideshare into the French Quarter.

  • Address: 921 Canal St, New Orleans, LA 70112
  • One block from Bourbon Street; several attractions within walking distance
  • Union Passenger Terminal ≈ 1.47 km away
Nearby LandmarkNotes
Bourbon StreetAbout one block from the hotel
Union Passenger TerminalShort taxi/rideshare from the station
The Shops at Canal PlaceLess than 0.6 miles away
Exterior view of The Ritz-Carlton, New Orleans building at dusk with lit façade
Exterior view of The Ritz-Carlton, New Orleans building at dusk with lit façade

Arriving at MSY — your airport options

MSY has no direct rail or streetcar connection to downtown; you will need a car-based transfer — taxi, rideshare, private car, shuttle, or limousine — for roughly the 15-mile trip to the hotel.

Options listed in public sources include a shared airport shuttle (a low-cost option), flat-rate taxis to the Central Business District/French Quarter, and rideshare services. The hotel notes a limousine livery service that requires a reservation.

  • Shared airport shuttle: economical, runs between MSY and downtown/French Quarter hotels
  • Taxi: flat-rate service to the CBD/French Quarter (example flat fares are published by local sources)
  • Rideshare: app-based pick-ups at the airport curbside
  • Hotel limousine/livery: available by reservation through the hotel
MethodTypical use
Shared shuttleCheaper, may stop at multiple hotels
Taxi / rideshareDirect, convenient for 1–4 passengers
Hotel limousine (prebooked)Comfortable private transfer; reservation required

How long the trip takes and what affects it

Distance from MSY to The Ritz-Carlton, New Orleans is roughly 15 miles. Drive time varies with traffic; public sources list drives typically taking from about 20 minutes up to significantly longer during rush hours or major events.

Plan extra time for airport pick-up queues and downtown event traffic (parades, festivals, or conventions). If you have a scheduled arrival during a large event, consider booking a private transfer to avoid wait times.

  • Typical drive: ~15 miles (expect 20–40+ minutes depending on traffic)
  • Allow extra time for pickups and event-related congestion
  • No direct rail from MSY — car-based transport required
SituationAllow extra time
Normal traffic20–30 minutes
Rush hour / events30–60+ minutes
If you reserve a liveryDepends on pick-up time and company

Getting from Union Passenger Terminal and around town

Union Passenger Terminal is a short taxi or rideshare away from the hotel. Once in downtown, the historic Canal and St. Charles streetcars and local buses are useful for getting around the city but they do not serve the airport directly.

The hotel is on Canal Street so walking to many French Quarter sights is practical; streetcars and local transit can take you to other neighborhoods like the Garden District or uptown.

  • Union Passenger Terminal → short taxi/rideshare to the hotel
  • Streetcars (St. Charles, Canal) operate within the city but not to MSY
  • Walking distance to many French Quarter attractions from the hotel
TransitUse for
StreetcarNeighborhood travel (Garden District, Uptown)
Local busLower-cost local travel
Taxi / rideshareDirect door-to-door service

Hotel arrival: check-in, parking, and on-site help

Check-in at The Ritz-Carlton, New Orleans begins at 4:00 PM and check-out is at 12:00 PM. The hotel offers a 24-hour front desk and concierge to assist with transfers, reservations, and local recommendations.

On-site valet parking is available for a nightly fee (the hotel lists on-site valet and notes additional charges for EV charging, oversized vehicles and Sprinter vans). The property does not operate a complimentary airport shuttle.

  • Check-in: 4:00 PM; Check-out: 12:00 PM
  • On-site valet parking available (fees and vehicle restrictions apply)
  • Hotel does not provide an airport shuttle — consider booking livery/limousine or arranging a taxi/rideshare
ServiceNote
Valet parkingOn-site, fee applies; height and extra-fee restrictions for some vehicles
Limousine/liveryPrebooked option listed by the hotel
ConciergeCan assist with transportation and local bookings
Hotel lobby with crystal chandelier, central display table and parquet floors at The Ritz-Carlton, New Orleans
Hotel lobby with crystal chandelier, central display table and parquet floors at The Ritz-Carlton, New Orleans

Rooms, dining, and a few on-site practicals

Room types include names such as Deluxe Room, 1 King Bed; Club Room, 1 King Bed; Junior Suite, 1 Bedroom, Balcony; and several suite configurations. The property has 528 guest rooms and multiple suite types across its floors.

Dining at the hotel includes M bistro (breakfast, lunch, dinner; Smart Casual dress code) and Davenport Lounge (jazz lounge with live music and afternoon tea on weekends). The spa, fitness center, and an indoor heated pool are on-site; the spa is open daily from 9:00 AM to 5:00 PM.

  • Sample room names: Deluxe Room, 1 King Bed; Club Room, 1 King Bed; Junior Suite, 1 Bedroom, Balcony
  • M bistro hours: morning and evening service; Davenport Lounge offers live jazz and Afternoon Tea (weekend reservations recommended)
  • Spa: The Ritz-Carlton Spa, New Orleans — 25,000 sq ft, open 9:00 AM–5:00 PM
On-site featureDetails
M bistroThird-floor restaurant; breakfast and dinner services
Davenport LoungeThird-floor lounge with live jazz and tea service
Spa & pool25,000 sq ft spa; indoor heated pool open daily 9:00 AM–5:00 PM
Rooftop terrace seating with city skyline at dusk at The Ritz-Carlton, New Orleans
Rooftop terrace seating with city skyline at dusk at The Ritz-Carlton, New Orleans

Day trips and driving from the hotel

If you plan to rent a car or take day trips, common drives from downtown include the Garden District (about 10 minutes by car) and several plantations or swamp tour departures that are typically 25–60 minutes away depending on destination.

Airport transfers, beach trips, and outer excursions are all car-based. Keep in mind parking rules and event traffic downtown when driving; the concierge can advise on timings and recommended routes.

  • Garden District: roughly a 10-minute drive
  • Swamp/airboat tours: 15–30 minutes to departure points outside of downtown
  • Beaches on the Gulf Coast (Biloxi, Bay St. Louis) are roughly 1–1.5 hours by car
DestinationApprox. drive time from downtown
Garden District≈ 10 minutes
Barataria Basin / swamp tours≈ 15–30 minutes
Biloxi / Bay St. Louis (Gulf Coast)≈ 60–90 minutes
Getting there

Frequently asked questions

See all FAQs →
Does The Ritz-Carlton, New Orleans offer airport shuttle service from MSY?

No. The hotel does not provide a shuttle to/from MSY. The property lists a limousine livery service (reservation required); otherwise use shared airport shuttles, taxis, or rideshare services.

How far is the hotel from Louis Armstrong New Orleans International Airport (MSY)?

The hotel is roughly 15 miles from MSY. Drive time varies with traffic; typical trips are often 20–40 minutes but can take longer during peak times or special events.

Can the hotel arrange private transfers from the airport?

Yes. The Ritz-Carlton, New Orleans lists a prearranged limousine/livery option; the concierge or the hotel's reservation contacts can help arrange it. For immediate ground transport, taxis and rideshares are available at the airport.

Who can I call if I need help booking transport to the hotel?

You can contact BookResorts agents (available 24/7) at +1 (888) 605-1350 for assistance with reservations and questions related to The Ritz-Carlton, New Orleans.

Rooftop terrace seating with skyline and water views at The Ritz-Carlton, New Orleans
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